Frequently Asked Questions

How long does it usually take for my order to arrive?

This normally takes around 2-3 working days to the UK mainland and 7-10 days for international postage.

What postage service do you offer?

We only use Royal Mail 48, Special delivery and International tracked postage services.

What do I do if my suit does not fit?

Please contact us with 48 hrs of receiving your parcel and we’ll resolve any problems you have with your purchase.

Can I have discount if I buy more than one suit?

Please contact us with 48 hrs of receiving your parcel and we’ll resolve any problems you have with your purchase.

Can I visit the warehouse to collect my suit?

Yes, please contact us that we can arrange a specified collection time and get your item ready for you.

The suit I received is not as described what do i?

Please contact our customer service line on 07711 408637 or 07517 066485

What is your customer service contact number?

Please call 07711 408637 or 07517 066485

What is the address to return my item?

Please can you return to unit 4 Drakes industrial estate, Ovenden, Halifax, HX36RL, United kingdom

Who do I contact in the event I need to return my item?

Please send us an email and or give us a call that we can help you.

The suit i bought is not the one I ordered?

We are very sorry if we made a mistake, please give us a call that we can resolve this for you.

Can I exchange my suit for a different size?

No problem, just let us know which suit you would like to purchase and we’ll arrange for it to be sent the same day however we cannot send out another suit without the other suit being returned.

Which methods of payment do you accept?

We accept all methods or payment including PayPal.

I'm having a problem paying for my item?

Please call our customer service lines 07711408637 / 07517066485 that we can help you.